Our client has an immediate need for a Technical Writer who can document information in a professional and easy-to-use manner.

What you will be doing

• Collaborate with business subject matter experts to document standards, procedures and templates associated with construction document control.
• Produce professional and easy-to-use materials in a variety of mediums, including standalone electronic formats (PDF, Word, Excel) as well as the potential for web-based formats (HTML forms, SharePoint forms).
• Take existing reports and make presentations to upper management using Power Point

Things you need to have

• Senior level Technical Writer with 7 to 10 years experience.
• Must be a self-starter able to network and navigate a complex organization to get work done.
• Proficiency with PowerPoint 2010
• Extremely polished verbal communication skills
• Paramount writing skills
• Exceptional Power Point presentation skills
• Must be able to make presentations to Senior Management

It would be great if you also had

• Experience with the pipelines industry and/or engineering projects.

Our client has an immediate need for a Technical Writer who can document standards, procedures and templates associated with construction document control and records & information management in a professional and easy-to-use manner.

What you will be doing

• Collaborate with business subject matter experts to document standards, procedures and templates associated with construction document control.
• Produce professional and easy-to-use materials in a variety of mediums, including standalone electronic formats (PDF, Word, Excel) as well as the potential for web-based formats (HTML forms, SharePoint forms).

Things you need to have

• Senior level Technical Writer with 7 to 10 years experience.
• Must be a self-starter able to network and navigate a complex organization to get work done.
• Proficiency with Windows 7, MS Office 2010, SharePoint 2010

It would be great if you also had

• Experience with document control, information management and/or records management.
• Experience with the pipelines industry and/or engineering projects.

Reporting to the Documentation Manager, the Intermediate Writer assists with design, development, and delivery of technical documentation to support our products. Under the required guidance of the project prime, the Intermediate Writer simplifies and explains complex topics and products, identifies and communicates issues, to create quality information products such as user guides, installation guides, help files, and reference guides.

Ideal Candidate

• Possesses a technical background with experience in telecommunications, data networking, and IP
• Can demonstrate a proven record for on-time delivery
• Has experience in an XML authoring environment
• Must work proactively and independently

Responsibilities

• Manage multiple documents and delivery schedules in a dynamic environment with some guidance from more senior writers
• Assist senior colleagues with project research, task analysis, and planning tasks
• Participate in reviews of authored content, and respond in a timely manner with corrections
• Conduct peer reviews to aid in proofing of documentation prior to distribution to customers
• Complete change requests in published documentation
• Mentor new writers
• Provide status updates to Project Primes

• Excellent writing in American English
• Minimum 5 years technical writing experience
• Proficient in XML, Adobe Acrobat, and Microsoft Office suite of products; experience with Adobe FrameMaker would be an asset
• Has experience in planning and developing technical documents in an Agile environment
• Understand highly technical and/or incomplete product specifications
• Display an understanding of information product design
• Excellent written and oral communication skills
• Knowledge of technical documentation industry standards
• Ability to work independently with little direction
• Flexible and adaptable to change in scope and schedule
• Able to simplify and explain complex topics and identify and communicate problems
• Post secondary education considered an asset

Individuals successful on this posting should be familiar with the ADDIE instructional design model, and will be required primarily within the development cycle to generate content for technical manuals, leader / learner guides, activities, reinforcement aids, and evaluations.

Main responsibility is developing content and courseware supporting over 5000 technical resources. Background in Telecom technologies and/or video and eLearning would be ideal. Previous experience launching certification programs is also an asset.

• Effective organizational and time management skills with the ability to continuously prioritize in a rapidly changing environment.
• Knowledge of ToolBook, Outlook, Word, Camtasia, Captivate, Photoshop, InDesign, and Flash.
• Demonstrated excellence in written skills relative to the design and development of learning content.
• A trained, keen eye for detail and the ability to adhere to defined standards criteria.
• Strong English communication skills.
• A background in content development, and experience in adult education and instructional design.

The Technical Writer is to document standards, procedures and templates associated with construction document control and records & information management in a professional and easy-to-use manner.

Note: This is not an IT Technical Writer role, although an individual with IT technical writing experience is welcome to apply.

Responsibilities:

• Collaborate with business subject matter experts to document standards, procedures and templates associated with construction document control.
• Produce professional and easy-to-use materials in a variety of mediums, including standalone electronic formats (PDF, Word, Excel) as well as the potential for web-based formats (HTML forms, SharePoint forms).

Background and Experience:

• Senior level Technical Writer with 7 to 10 years experience.
• Must be a self-starter able to network and navigate a complex organization to get work done.
• Experience with document control, information management and/or records management an asset.
• Experience with the pipelines industry and/or engineering projects an asset.

Skills:

• Technical writing – 7 to 10 years
• Proficiency with Windows 7, MS Office 2010, SharePoint 2010

Reporting to the Vice President, Project Management Office, the Technical Writer is responsible for the production of deliverable documents in support of Capital Projects. In order to deal with the Project Management and associated teams effectively, the candidate must possess superior listening and communication skills – both oral and written. The candidate must also demonstrate initiative and a positive attitude, and be a disciplined, independent worker. Required skills include mastery of advanced MS Word functionality, and MS Visio. Previous experience in an EPCM and/or Regulatory environment would be an asset.

Responsibilities:

• Writing, editing and revising documents to meet project deliverables (internal and external), expediting the preparation and improving the presentation of information for structure, clarity of content and format in order to assist Projects personnel.
• Providing input to systems and process development within the projects department and other departments in addition to developing guidelines for these processes.
• Maintenance and generation of document standards and templates.
• Quality control of project deliverables, including those required in support of current regulatory requirements of both the Alberta Utilities Commission and the Alberta Electric System Operator.

• Minimum B.A. in English or some equivalent level technical writing degree or certification or, minimum technical degree or diploma coupled with experience in documenting technical standards and/or processes.
• 3+ years creating technical documentation (EPCM or Regulatory experience preferred).
• Superior communication, presentation, facilitation and interpersonal skills.
• Excellent process analysis, organization and problem-solving skills.
• Attention to detail.
• Strong knowledge of MS Office Suite and Visio.
• Proven track record of good attendance.

Interview team members and develop job-based procedures.

Technical experience in the oil and gas industry is preferred.

Coordinate and develop technical documentation in support of various organizational requirements, while engaging with subject matter experts pertaining to the oil and gas industry. Establish standards, organize workflow, establish review parameters, and coordinate project delivery. Documentation topics will primarily include Training, Quality, and Health, Safety, and Environment (HSE).

Responsibilities:

• Make decisions regarding content, editing, formatting, and publishing for documents and technical projects.
• Work with subject matter experts to obtain, understand and interpret technical content for broad distribution. Confirm expectations, review process and deliverables with technical and business stakeholders.
• Produce accessible and grammatically correct documentation according to standards that includes guide books and handbooks, user guides, training and technical manuals, white papers, design specifications, system manuals, and other documents.
• Assist in establishing technical documentation specifications and format, as well as workflow, versioning, and review process.
• Edit documentation written by other content providers and subject matter experts.
• Research products and services in order to develop accurate content.
• Manage due dates while delivering high quality documentation.
• Collaborate with various departments across the company to identity best possible delivery methods for the target audiences.
• Assist in laying out material for publication.

• Bachelor's Degree, Diploma, or Certificate
• Minimum 5 years related experience
• Strong writing and editing skills as well as exceptional verbal communication
• Comprehensive technical and practical knowledge of operations, products, company policies, and government regulations
• Sound analytical and interpretational skills
• Ability to perform work accurately and thoroughly with a high attention to detail
• Ability to adapt to changing working conditions
• Admirable interpersonal skills conveyed in a pleasant and professional manner when interacting with employees, management, and customers